FAQ

Purchases may be made either directly through Rewoolution.it or through the assistance of our online personal shoppers. You can contact us via email at customercare@rewoolution.it. Please note we are available Monday-Friday from 9AM-6PM (CET).

Men

44/II 46-48/III-IV 50/V 52-54/VI-VII 56/VIII 58-60/IX-X
    S M L XL XXL 3XL
Chest 86-90 91-96 97-102 103-108 109-115 116-120
Waist 72-76 77-82 83-88 89-94 95-100 101-106
Hips 94-98 99-104 105-110 111-106 117-122 123-128

Women

38/0 40-42/I-II 44/III 46-48/IV-V 50/VI
    XS S M L XL
Bust 78-82 83-88 89-94 95-100 101-106
Waist 60-64 65-70 71-76 77-82 83-120
Hips 82-86 87-92 93-98 99-104 105-110
Accessories XS – S M-L XL-XXL
Gloves 19/21 22/24 25/27
Neckwarmer 34/36 37/39 40/43
Hat 54/57 58/60 61/63
Fit

Close-fitting: dresses like a second skin. Baselayer or underwear garments (Next to Skin line). Adherent: second layer garments suitable for sports activities, from the line that allows a good freedom of movement with the minimum encumbrance. Comfortable: comfortable. Generally they are second layer garments suitable for leisure time and outdoor activities.

Below you can find shipping options as well as costs and delivery times.

ITALY Standard 7,50 € 2-3 days
Express 9,00 € 1 day
UE Standard 12,00 € 3-4 days
Express 15,00 € 2-3 days
UK Standard 8,00 £ 2-3 days
Express 10,00 £ 1-2 days
USA, CANADA Standard 20,00 $ 4-5 days
AUSTRALIA, OCEANIA Standard 20,00 $ 4-5 days
CHINA Standard 195 ¥ 5-7 days
JAPAN Standard 3.500,00 ¥ 5-7 days
OTHER COUNTRIES Standard 15,00 € 4-5 days

For online purchases, Rewoolution will refund the purchase price of merchandise returned in its original condition and only if accompanied by the original invoice, original Rewoolution packaging and security return/exchange label intact and attached to the item.

Merchandise must be returned within 14 days of the date of delivery.

Merchandise that has been worn, used, altered or damaged will not be accepted.

Rewoolution reserves the right to refuse return of any merchandise that does not meet the above return requirements at Rewoolution's sole discretion.

Please use the free return label provided with each shipment to return your purchase.

Every effort will be made to ensure a prompt refund. Returns to Rewoolution.it are processed within 14 days of receipt of the notification of the Client's cancellation of the order. A confirmation email will be sent once your return has been processed and your account has been credited. Refunds may only be issued in the same form as was utilized for payment.

There are no delivery charges or return costs. We offer free express shipping and free returns. Any shipping costs incurred at the time of purchase will not be refunded.

Rewoolution accepts the following forms of payment for online purchases:

  • Visa
  • Mastercard
  • American Express
  • Cartasì
  • Paypal
  • Cash on Delivery